MrQ refuse £1400 payout

[cazza6565]

I can honestly say I've never had a problem with MRQ but my withdrawals have bever been huge. £200 or £300 is my average payouts on there.  Although few and far between lately😥

[omur]

I also have very big problem with this casino… After i won 2.250 pound they asking many of documents. Which they never asked before. And they response very late and after they reply email always asking additional documents. Don’t know what else to do ? 

[Sylvia Morris]

It took me 4 months to get the £360 I had won!! I had to send so much proof of bank, address, who I was. They even made me send proof of my son's details, have they not heard of GDPR???

 Wanted utility bills with his name and address on, he lives with me no such bills. Wanted car or house insurance details, he lives with me and doesn't drive!! I was exasperated,  everything I sent  they wanted more. 

I will never go on their site again, disgusting company. AVOID LIKE THE PLAGUE.

[Sylvia Morris]

On 7/17/2024 at 11:19 PM, omur said:

I also have very big problem with this casino… After i won 2.250 pound they asking many of documents. Which they never asked before. And they response very late and after they reply email always asking additional documents. Don’t know what else to do ? 

Keep at them, I eventually got mine after 4 months!!