Stay away from Casimba

[West97]

Used  casimba for so long,   Their new game  Ghost of the Dead.   Ya get a win  and  hit the respin in the middle, is not adding winnings.  Ya need  to hit collect. I brought this  up made  a complaint and tried to  withdraw remaning balance, to find my account is now blocked.   If it wasn't an issue ,  why block my account

[e_abrams]

Did they ever clarify why that happened?