scammed at cashino arcade

[Fruit loopz]

Played at cashino today on fortune of Ra, £2 spins few hundred in and three full size bonus symbols drop on the first three reels.  It looked like it was going to jackpot with two girls lining up and the third just dropped down one, so a nice £120 win, it asked me if I wanted to collect the win and NO bonus happened despite three full size symbols.  Witnessed by the guy sitting next to me.  So I asked what is up with the machine to the attendant and he said they'd been updated.  A guy checked the win history and admitted there should have been a bonus round, but offered me £10 free play, WTF!  How many others will this happen to now, scamming bastards!!!

[Stepandstop]

Smash the f***ing place up places like that make me blood boil 😡😡😡

[Fruit loopz]

50 minutes ago, Fruit loopz said:

Played at cashino today on fortune of Ra, £2 spins few hundred in and three full size bonus symbols drop on the first three reels.  It looked like it was going to jackpot with two girls lining up and the third just dropped down one, so a nice £120 win, it asked me if I wanted to collect the win and NO bonus happened despite three full size symbols.  Witnessed by the guy sitting next to me.  So I asked what is up with the machine to the attendant and he said they'd been updated.  A guy checked the win history and admitted there should have been a bonus round, but offered me £10 free play, WTF!  How many others will this happen to now, scamming bastards!!!

Sorry temple of fortunes. 

[StopandStep]

Sounds like a programming error rather than it being Cashinos fault, but £10 is not acceptable. They should at least try to keep their customers happy, £50 at least.

[Seaton-slots]

Sounds like poor customer service... I fully understand they cannot retrospectivley trigger the bonus but offering £10 is a bit of a piss take

[Hopzuk]

On 9/18/2019 at 6:05 PM, StopandStep said:

Sounds like a programming error rather than it being Cashinos fault, but £10 is not acceptable. They should at least try to keep their customers happy, £50 at least.

I agree, I work in computer software and something like this could be such an easy mistake but £10 is no where near enough!

 

[Fruit loopz]

On 9/18/2019 at 6:05 PM, StopandStep said:

Sounds like a programming error rather than it being Cashinos fault, but £10 is not acceptable. They should at least try to keep their customers happy, £50 at least.

And the £10 was only free play, not even like I could pocket it. 

[mjl5656]

One online casino to avoid